Privacy Policy

Privacy Policy

Last Updated: April 23, 2026

Muuma (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Muuma.

This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”), alongside our application, Muuma. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

1. Definitions and Key Terms

  • Cookie: Small data stored in your browser used for identification and analytics.
  • Company: Taviam Enterprises (26, Alagar Nagar, 6th St, K.Pudur, Madurai - 625007).
  • Country: India
  • Customer: Any individual or organization using Muuma services.
  • Device: Any internet-connected device.
  • IP Address: Identifier assigned to internet-connected devices.
  • Personnel: Employees or contractors.
  • Personal Data: Any information that identifies a person directly or indirectly.
  • Service: Muuma platform.
  • Third-party service: External service providers.
  • Website: https://muuma.in/en/
  • You: User of the service.

2. Information We Collect

We collect information when you visit our website, register, place orders, subscribe, or interact with us.

  • Name / Username
  • Phone Number
  • Email Address
  • Mailing Address
  • Billing Address
  • Job Title
  • Age
  • Account credentials (encrypted securely)

3. Third-Party Information

We may collect End User Data necessary to provide our services. Users may voluntarily provide information through social media platforms. We may also receive information from third parties such as fraud detection services or publicly available sources.

4. Sharing of Information

We do not sell your personal data.

We may share your data with:

  • Payment gateway providers
  • Shipping and logistics partners
  • Hosting, analytics, and customer support providers

We may also share information with affiliates, business partners, or during mergers, asset sales, or legal obligations. We may disclose information to comply with law enforcement or legal processes.

5. How We Use Your Information

  • Create and manage your account
  • Process and deliver orders
  • Provide customer support
  • Send updates and service communications
  • Comply with legal obligations
  • Improve our website and services
  • Personalize user experience
  • Send marketing communications

6. Email Communication

By submitting your email address, you agree to receive emails from us. You may unsubscribe anytime. We do not send unsolicited emails. Emails may be used for customer targeting on platforms like Facebook.

7. Data Retention

We retain data only as long as necessary:

  • Account data: Until account deletion
  • Transaction data: As required by law
  • Support data: As needed

When no longer needed, data is deleted or anonymized.

8. Your Rights

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent

9. Data Security

We implement security measures including SSL encryption and secure servers. However, no system is completely secure.

10. International Data Transfers

Your data may be transferred and processed outside India. By using our services, you consent to such transfers.

11. Updating Your Information

You may request access, correction, or deletion of your personal data. Some backup data may remain due to technical limitations.

12. Personnel

If you are an employee or applicant, your data is used for HR and recruitment purposes.

13. Business Transfers

In case of mergers or sale, your data may be transferred under this policy.

14. Governing Law

This Privacy Policy is governed by the laws of India.

15. Consent

By using our website or services, you consent to this Privacy Policy.

16. Third-Party Links

We are not responsible for external websites linked on our platform.

17. Advertising

We may display third-party advertisements. We are not responsible for their content or reliability.

18. Cookies

We use cookies to enhance functionality and performance. You can disable cookies in your browser settings, but some features may not work properly.

19. Remarketing

We use remarketing services to display ads to users who have previously visited our website.

20. Payment Information

Payment details are securely processed by third-party providers and are not stored on our servers.

21. Children's Privacy

We do not knowingly collect personal data from children.

22. Changes to This Policy

We may update this Privacy Policy. Continued use of the service means acceptance of updates.

23. Third-Party Services

We may include third-party services or content. We are not responsible for their accuracy or practices.

24. Tracking Technologies

Includes tools like Facebook Pixel for analytics and advertising optimization.

25. Storage Technologies

  • Cookies
  • Local Storage
  • Sessions

26. Contact Us

Email: care@muuma.in
Phone: 9514466277
Website: Contact Page